SIA Launch New Post Office Aplication Service

The Security Industry Authority is developing a new and easier way for individual applicants to apply for their SIA licence. An agreement has been signed with the Post Office to launch the new service. The service will be introduced this autumn and will make applying for a new SIA licence easier and cheaper; applicants will no longer need to routinely send in documents and a photograph, which can be costly and inconvenient. This is how it will work:

  • Applicants first log on to the SIA online portal and complete their application, they are then told which identity and other documents to take to the Post Office.
  • When the applicant goes to the Post Office, the Post Office will check the online application details against the applicant’s documentation and immediately return the documents to the applicant.
  • The Post Office will take a digital photograph of the applicant, an electronic version of the applicant’s signature, and payment of the application fee. The applicant will not be charged by the Post Office for using the service.
  • The applicant’s photograph and signature are sent to the SIA electronically by the Post Office. The SIA will add them to the application information already received and continue with its checks, just as it does today.

The new service will be available alongside existing methods of applying for a licence until early in 2014 when it will replace the paper application form as the way to apply for a new licence. SIA Director of Service Delivery Stephen McCormick said:

“Our new licence application service will make applying for an SIA licence easier and cheaper, reducing the overall cost for the applicant.

“We are delighted to be working with the Post Office; the face to face element of the new service will reduce errors, which can cause applications to be rejected, and will help to discourage fraud.

“We are continuing to make improvements to our licensing processes to deliver a faster and simpler service to our customers.”

Martin Moran, Commercial Director at the Post Office said:

“The Post Office currently provides a broad range of government services such as renewing passports, driving licence applications and biometric facilities.

“We are very pleased to be providing the face-to-face element of the SIA’s new licence application service.

“Our service facility will reduce application errors and means less cost and inconvenience for applicants who can now keep their identity documents in their possession by having them checked at the Post Office. We look forward to supporting the SIA with these improvements to its licensing process and helping it deliver a better service.”

Notes to Editors:

  • The Security Industry Authority is the organisation responsible for regulating the private security industry in the United Kingdom, reporting to the Home Secretary under the terms of the Private Security Industry Act 2001. The SIA’s main duties are: the compulsory licensing of individuals undertaking designated activities; and managing the voluntary Approved Contractor Scheme.
  • For further information about the Security Industry Authority or to sign up for email updates visit www.sia.homeoffice.gov.uk. The SIA is also on Facebook(Security Industry Authority) and Twitter (SIAuk).

UK Security Directory Says:

This is an interesting approach by the SIA. It should streamline their process and in turn cost the operators less, which can only be a good thing. My only concern is that the SIA do not have a great track record when it comes to promptness of processing applications and I fear that in using this method, where the applicants details will need to be merged from two locations, could cause either long delays or information to go missing. Only time will tell!

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